Particularly in human services, not all metrics of success are quantifiable. But at Dinter Consulting, we help you identify and measure those aspects of your product or service delivery that best indicate how well your mission and vision are being accomplished. We also help identify your leadership's untapped potential, its challenges and performance gaps, how well your staff are empowered to perform optimally, your employment of best practices and your adaptive capabilities in your professional marketplace.
Dinter Consulting offers the services of several experienced and successful grant writers who will scout the territory, meet with principals, prepare Letters of Inquiry, research S.M.A.R.T. objectives, construct a Logic Model, create a case statement, assemble all relevant information, construct a narrative with supporting documentation, develop outcome measures and submit a reviewed and approved grant proposal to a foundation, or to federal, state or municipal grant agencies as appropriate. We also offer preliminary prospect research and work with you to develop funding leads and an overall fund development strategy from both public and private sources.
The human resources needs of non-profits are often overlooked. We can help you We can help you to determine your human resources needs, provide guidance in implementation of programs to enhance employee satisfaction and provide benchmarking services for implementation of cutting-edge human resources programs. We will also help you to determine your training needs and can provide customized training in areas such as harassment prevention, management development, interviewing skills, effective presentations skills, team building exercises and many others.
We assist new non-profits, founder-run organizations, and well-established ones, to achieve best practices in recruiting, evaluating, structuring, and retiring board members. We will professionalize your board by setting expectations for new and existing board members, sharing fiscal information, recognizing board contributions, and assisting in board transitions.
We help to sharpen your organization's sense of its identity by employing interviews and focus groups to take advantage of the collective self-understanding of all your organization's constituents, and work through verbal and visual iterations of how you to be viewed in the competitive marketplace of ideas and resources. Once the central idea emerges, we work with a designer to represent an organization's mission and map out strategies to take the imaged idea public.
We help with establishing your external financial/regulatory reporting, controls evaluation and implementation, process evaluation and improvement, or dealing with external auditors, bankers, attorneys, or recruiters. We also assist with budgeting, forecasting, variance analysis, identification and evaluation of cost drivers, establishment of key performance indicators, margin improvement, cost reduction analysis or establishment/improvement of an informative management reporting system. We assist in all aspects of your financial operations and reporting needs. as well as with managing routine operations and cash flow projection and analysis.
We help you to look at your personnel policies and practices, review your Employee Handbook, and help you to determine your competitiveness and improve your employee retention. We can do this in a number of ways: by analyzing your benefit packages and their costs, reviewing your recruitment costs, and analyzing your compensation/bonus structure. In addition, we can evaluate your staff training needs and provide training seminars in a number of important practice areas: harassment prevention, effective interviewing skills, supervisory skills training, dealing with difficult employees and presentation skills training.
If you are contemplating replacing/upgrading your information management system, or just certain business modules, or if you would like to create web-based applications, we work with you to develop the work flow documentation to help prepare you to move from your current environment to a new one. We specialize in process articulation and simplification aimed at meeting business needs in efficient and effective ways. We work at the top level in terms of process overview but can also drill down to the minutia of the details required to create user requirements for your technical staff. We focus on helping users prepare themselves for the new ways they will do their work. Process and work flow techniques are employed to map from the old ways to the new ones and to also help identity any lost functionalities that may result. We help you create the documentation/user requirements needed by your web developers, systems analysts/programmers and DBAs.
From time to time, every organization must grow or contract depending on its fortunes and its fund-raising prowess. And because every problem solved breeds new, and often more complicated ones, refitting the organization to its mission and its budget can be a daunting challenge. Working with both board and administration, we examine your staff to product ratio, identify efficiencies or additions, and present you with a plan and time line for reaching your goals.
We will assess your organizational needs, confer with you and the greater community as to your organizational aspirations, and carry out a planning process resulting in a map of the future for the organization and a time line for accomplishing your stated goals. In particular, we will help you measure how effectively you are using your most important capital: your personnel, their productivity and commitment to your mission and their investment in carrying out strategic planning and its goals.